Deprecated: Non-static method FSF_Settings::GetViewSettingsObj() should not be called statically, assuming $this from incompatible context in /var/www/html/legislacao/components/com_fsf/models/faq.php on line 40
Deprecated: Non-static method FSF_Settings::_Get_View_Settings() should not be called statically, assuming $this from incompatible context in /var/www/html/legislacao/components/com_fsf/helper/settings.php on line 487
Deprecated: Non-static method FSF_Settings::_View_Defaults() should not be called statically, assuming $this from incompatible context in /var/www/html/legislacao/components/com_fsf/helper/settings.php on line 76
Deprecated: Non-static method FSF_Settings::GetViewSettingsObj() should not be called statically, assuming $this from incompatible context in /var/www/html/legislacao/components/com_fsf/views/faq/view.html.php on line 35
Deprecated: Non-static method FSF_Settings::_Get_View_Settings() should not be called statically, assuming $this from incompatible context in /var/www/html/legislacao/components/com_fsf/helper/settings.php on line 487
Glossário de Termos da Anatel
Fiscalização pelo público usuário
1. Acompanhamento da execução contratual por pesquisa de satisfação junto ao usuário, com o objetivo de aferir os resultados da prestação dos serviços, os recursos materiais e os procedimentos utilizados pela contratada, quando for o caso, ou outro fator determinante para a avaliação dos aspectos qualitativos do objeto;